Effective Date: [01/08/2025]
Last Updated: [01/08/2025]
Welcome to https://kashiyatri.com/ (“Website”), operated by KashiYatri (“we,” “us,” or “our”). By accessing or using this Website and our related services, you (“you,” “user,” or “customer”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.
1. Use of the Website
You agree to use this Website:
Only for lawful purposes.
In accordance with these Terms.
If you are 18 years or older.
Without attempting to disrupt or interfere with the operation or security of the Website.
2. Services Offered
KashiYatri offers religious tourism-related services including, but not limited to:
Tour package bookings
Accommodation and transport facilitation.
Customized travel planning for Varanasi and related pilgrimages.
All bookings are subject to availability and confirmation.
3. User Account and Responsibility
You may be required to provide personal information to complete a booking. You agree to:
Provide accurate and complete information.
Maintain the confidentiality of your data.
Accept responsibility for all activities conducted using your information
4. Payment Terms
All payments must be made using the methods provided on the Website (e.g., UPI, credit/debit card via third-party gateways). Prices are listed in INR and include applicable taxes unless otherwise stated.
We do not store your payment details on our servers.
5. Cancellations & Refunds
Cancellation and refund policies may vary based on the type of service and booking provider. Please review the terms mentioned during booking. Generally:
Cancellations must be made in writing or through the platform.
Refunds, if applicable, will be processed within 7–10 business days.
Certain bookings may be non-refundable
6. Limitation of Liability
To the fullest extent permitted by law, KashiYatri shall not be liable for:
Any direct, indirect, incidental, or consequential damages.
Delays, cancellations, or service failures caused by third-party providers or force majeure events (natural disasters, political unrest, etc.).
Any loss of data or unauthorized access due to circumstances beyond our control.
7. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of KashiYatri or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
8. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with the DPDP Act, 2023 and IT Act, 2000.
9. Third-Party Links
All content on the The Website may contain links to third-party websites or services. We do not control and are not responsible for the content or privacy practices of those websites.
10. Termination
We reserve the right to terminate or suspend your access to the Website or services at our discretion, without prior notice, for any reason including but not limited to violation of these Terms.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.
12. Grievance Redressal
If you have any concerns or complaints, please contact our Grievance Officer:
We may revise these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the revised Terms.